As Office Administrator for SPARK, I get the Insurance question a LOT. After listening in on a conversation between Dr. Joseph P. Caruso from Caruso Physical Therapy and Nutrition, LLC out of Allentown, NJ and Dr. Carlos Berio on the barriers of running of a cash-based clinic, I wanted to share my thoughts on the subject.
You want to know what the biggest pain is? It’s not what you feel when you move your neck, back or legs. It’s the limitations that your insurance company puts on YOU. You feel bad. You want to get better. You have insurance. It’s meant to protect you, right? Guess what? Your insurance company dictates who you can go see and what they can do, hence how well you heal. Think about it…. do you think that the Insurance Company (a business) cares how well you heal. No! They have designed the system to make the most profit.
What’s the SPARK difference? We are an out-of-network, cash-based, quality-FIRST provider. What that means is…. the choice is yours! You take control of YOUR health. You will get undivided attention and specialized techniques designed to heal from a Physical Therapist. You are never with an assistant or aide or left on your own. You are NOT another cog in the PT Mill wheel. Plus, we work hard to submit insurance claims on your behalf to Insurance Providers to get you reimbursed!
Just today, we had a patient come back after her initial evaluation and treatment delighted that for the first time in 15 years, she was feeling better. This was after years of seeing physicians, osteopaths, acupuncturists and massage therapists. I wonder how much all those co-pays and treatments added up to over the years? I’m not saying that we perform miracles but that’s a pretty ringing endorsement for finally taking control of your own health!